The Influence of Organizational Support and Job Satisfaction on Employee Performance Through Work Engagement

Abstract

The purpose of this study is to examine the effect of organizational support and job satisfaction on employee performance, with work engagement serving as a mediating variable. The novelty of this study lies in exploring the combined influence of organizational support and job satisfaction on employee performance through work engagement. This research employed a quantitative approach using the SMART PLS instrument. Primary data were collected through questionnaires administered to Civil Servants (PNS) in the Riau Islands Provincial Government. The study determined a sample of 370 civil servants. The results indicated that all questionnaire items were valid and reliable, demonstrating that the constructs used in this study were appropriate for analysis. The findings of this research are expected to provide useful insights for understanding and improving employee performance. Specifically, the study offers information that can serve as a basis for consideration, support, and decision-making regarding employee performance, particularly in relation to organizational support, job satisfaction, and work engagement.